I followed your procedure and ended up with the screen that says "Touch Andriod to Begin" then I get the "The process android.process.acore has stopped unexpectedly. Please try again." I also get the The application Google Services Framework (process com.google.process.gapps) has stopped unexpectedly. Please try again." After reading the thread, I saw that wiping data and clearing the cache should solve the problem. However, when I get into that screen, I can highlight Wipe Date and Clear Cache but when I press the "OK" button, nothing happens. I doesn't do anything. No error message, no reboot, nothing. Any advice would be greatly appreciated.