Guy welcome to the site, the above post from the staff mention to check your device forum, they will most likely be able to help you out best there, post in that section and they will guide you accordingly, Note 2 Forum
Nice to see another Floridian
Originally Posted by guysachin1
Its bin 4 days now...but I have not yet got the resolution...I guess i will have to wait...
Please someone help me in this matter if have came across a issue like this.