Refunds were delayed but are on the way:
We are writing to let you know that we received your Google Prepaid Card refund request on 10/17/2012. Unfortunately, unexpected processing issues have delayed your refund card.
The good news is these issues have been resolved and you will receive your prepaid refund card in the mail by 12/22/2012. We are sincerely sorry for any inconvenience this delay may have caused you.
If you have any concerns or questions, please contact us or visit the refund site.
Thank you for your patience,
The Google Wallet Team