bl80

I have found a couple threads with similar issues.. but my main question is how to approach Verizon to ensure I get a replacement phone.

My headphone jack is junk. it is loose.. if I shift slightly it cuts off. Stops Pandora (or whatever music app I am using) and I have to press PLAY to get it going again.

Also.. if i wiggle it, my music application launches. Seriously. very very odd.

And.. If I use my headphones and disconnect them, I often get no audio thru my regular phone speaker until I do a reboot of the device.

I found a few threads detailing these exact same issues. If I go to the Verizon store do I need to print these out? Anything that might make it more justified that they get me a new device??

Any experience on how to deal with issues like this? thanks for any help/advice you can provide.

-bryan-