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Old December 11th, 2012, 06:49 AM   #3 (permalink)
Digital Controller
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Join Date: Sep 2012
Location: Cincinnati, Ohio
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Device(s): Galaxy Note 3 4.4.2(Eclipse) , Nexus 7 (Stock), (RIP) Galaxy Nexus 4.4(SlimKat)
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Welcome to the forums Mercy, glad to have you here

I like some of Mike's suggestions especially a battery pull and a factory reset, if that is your last option.

Otherwise if none of those work you might want to get into contact with the person who sold you the device and talk to them about possibly getting it repaired or getting a new one if it is under warranty.

Hope this helps
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