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Old December 12th, 2012, 02:59 PM   #278 (permalink)
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Join Date: Nov 2012
Location: NYC
Posts: 20
Device(s): GS3
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Here's their response to my telling them FR is not sufficient. The model # was entered. I'm about ready to root.

Thank you for contacting Samsung Telecomunications America. We understand that you are experiencing issue with the Samsung Keyboard.

We sincerely apologize for the inconvenience.

We did not receive enough information regarding the product for which you have requested assistance. Please contact us with additional information regarding the model number about which you are inquiring, so that we may assist you better.
Let us know hte exact issue you are experiencing the issue with the Samsung Key board

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at Samsung.
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