Hello all, I'm fairly new (well 2nd post here as I just signed up like 1 minute ago, so plz bare with me if this post is in the wrong area
I'm having alot of issues here with this phone..The worst part about the ordeal is it's not even my damn phone but my wife's (and I'm the one with the migraine here)...So today she got this "Android Phone" as a present from her sister..The problem with the phone is it got no service at all...So the wife decides the solution here is to buy a "SIM card", she calls acouple of stores and they all tell her the same thing "We can unlock your phone"...Since I don't believe people at all at first, I told her let them unlock your phone first and than pay them (Makes sense correct)? Well since I don't know anything about phone unlocking, nor how to even go about it, she doesn't listen to me and goes about her business, (all would be fine, except she came back to the house and is upset with me not going to the store to "Learn the process before she paid for the damn SIM card"...Now the damn SIM card ain't even expensive nor is it about the price period but the fact that she feels as if she's been ripped..She is stating "Do something", I don't know exactly the "what to actually do"..
3 problems I'm having here
A) I don't even know what type of phone this phone is besides "ANDROID PHONE", which type, I can't say..
B) The damn thing has 2 SIM cards (Never even seen that tbh)
C) The ppl at the store kept saying your phone is from China...Turns out that the phone went on quite the journey, apparently from China to America to Canada in the hands of my wife's sister to now my wife..
Any help would be appreicated to figure out this issue as soon as possible in order to get this damn phone either working or just so I can have something to tell her