Originally Posted by EarlyMon
Major update, so it's likely the operating system caches are dirty.
And I just inspected the installer - once again, they've failed to clean those out for you.
Rom updates need
clean caches to work right. Without root, you only option is to backup (MyBackup Pro and SMS Backup+, they won't get everything, but they're about the best you can do) - and then do a factory data reset.
If using Wallet
, go into the app, menu, and reset it, just to be safe, before doing the factory data reset.
erase your /sdcard with that.
Please don't shoot me, I'm just the piano player.
Pardon me if this is a dumb question, but the update is done without wiping everything? I haven't done a new software update to a phone in a couple of years, and obviously this is the first new version on the LTEVO.
If the goal is to clear the cache, should the hard reset be done before or after the update? Or, why not use a cache cleaning app?