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Old December 17th, 2012, 09:24 PM   #22 (permalink)
kmurph
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Join Date: Dec 2012
Location: Pittsburgh, PA
Posts: 4
 
Device(s): HTC Droid DNA, Motorola Razr M
Carrier: Verizon

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I had the PUK error (and a loss of service) after only 4 days of ownership. If I recycled the power, it went away but came back within a day.

I had the SIM replaced, but within 15 minutes, I had no service, and it would not sync with my car's bluetooth...this time I was receiving another error - "Unfortunately, the process.com.android.phone has stopped".

I stopped by another Verizon store, and they gave me a new DNA and put in the same SIM (my second one)...so far, so good, but it's only been a day.
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