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Old December 18th, 2012, 06:53 AM   #23 (permalink)
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Join Date: Oct 2012
Location: USA
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Originally Posted by kmurph View Post
I had the PUK error (and a loss of service) after only 4 days of ownership. If I recycled the power, it went away but came back within a day.

I had the SIM replaced, but within 15 minutes, I had no service, and it would not sync with my car's bluetooth...this time I was receiving another error - "Unfortunately, the has stopped".

I stopped by another Verizon store, and they gave me a new DNA and put in the same SIM (my second one) far, so good, but it's only been a day.
I told my Verizon rep I would tote the new SIM for a week and if I was still having issues I would need a new one.
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