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Old December 20th, 2012, 11:33 AM   #6 (permalink)
Digital Controller
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Originally Posted by ocnbrze View Post
not sure on your phone but try and do a soft reset. power the phone off, wait 30 sec and reboot. sometimes this will clear cache and it might fix it. if not then i think you might have to do a factory reset. now keep in mind that this will wipe data on the phone (it should not wipe the sd card) so backup accordingly.
I don't know if the battery is removable but he might want to try removing it when he tries to soft reset it.
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