Samsung sells tons of phones because of customers loyal to/favor the brand and because of customers who aren't loyal but pick the best option in a carrier's line-up at the time that happens to be a Samsung phone so often. I fit in the latter group as I really do not like Samsung for various reasons (poor customer service, inferior build quality, inconsistent warranty coverage), but my previous three phones besides my current one have been Samsungs because they were the best options offered at the time, specs-to-price ratio-wise. I have committed to avoid buying Samsung products but it's hard when the fastest and biggest phones in the world are Samsungs and when they have the best resell value. So this kind of reminds me of why Apple products are so popular when we Android users know iOS to be inferior; great resell value, loyalty amongst its userbase, but unlike Samsung, definitely not because they are best-in-class.
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