maybe it is some Razr HDs
Could be an issue with some phones. You may want to try to and get a replacement phone or something or see if they can re push the update to you. I had a issue before with an update and it was because something happened while I was updating. I am not sure what you could do to solve the problem. I called Motorola one more time for the 3rd time and they said something that they knew nothing about and said that they would take notes and that was it. They said they can not trouble shoot the HDMI out port remotely that they would need the phone to trouble shoot it. Me personally I haven't had a issue with it playing you tube or Netflix horribly it was just my movies. Maybe they have corrected the problem in my update I just done it like a week ago but I am not having the issue anymore everything is playing great now.