Hello there, courtlgh.

Glad to have you here at Android Forums.
I'm sorry to hear that you're having problems with your phone. That sounds pretty frustrating. Here's a link to our Epic Touch 4G section, where you'll find tons of useful info, tips, and most importantly to you at the moment, help from the folks here who know that phone the best.
Samsung Epic 4G Touch - Android Forums
If there's anything else we can do to help you, please don't hesitate to ask.
Best of luck to you, and happy posting!
- eyebeam