Thread: General Still waiting on update
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Old January 18th, 2013, 04:05 AM   #19 (permalink)
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Join Date: Aug 2012
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After going back and forth between HTC ("wait till the file shows up on our website") and Verizon ("we don't publish updates, check with HTC"), Verizon finally gave in and replaced my phone. Mine had a couple of other issues - one with a creaky back cover and a stock email app that would not autosync. I think the combination of them all was what did it. So anyway, anyone who goes to Settings-> Software Update-> Check new, and the "checking for new software available now" comes up and goes away without a result, you have this same problem (according to the knowledgable VZW rep). I'm quite happy how responsive they were this time, especially after months of finger pointing.
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