Originally Posted by iowabowtech
What you described there sounds like a hardware problem. 2 factory resets with no improvement increase the odds of that imo. 3 weeks is a long time to wait I agree but you deserve better with a new device. I hope you find the silver bullet you're looking for but I'm worried you may be in for a replacement.
You're probably right. Thanks for the reply, I may just send this thing in. It sucks at receiving texts under Virgin Mobile anyways.