Originally Posted by AZTECDOG
When I push the volume up option I get the screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again",
Ok, when you get to that try Odin anyway and see if it will work. If not, then you will need to try Kies even if it doesn't see your phone. Go to Tools > Firmware Upgrade & Initialization. You will need the model number and serial for your phone. You will find it under the battery. Just follow the instructions. You can also try the Emergency Firmware Recovery.