Thread: Support Hard Reset problem
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Old February 6th, 2013, 03:05 AM   #9 (permalink)
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Originally Posted by JayCon3 View Post
Yes - in fact I am doing that now and the assistant keeps counting down remaining time from 59 to 0 and doing that over and over with no progress past about 20% on the progress bar.
If I understand it correctly, the vol up/dn-pwr combo gets me to download mode: My screen says "Download in progress Do not disconnect cable" The screen went Bright when that appeared then immediately went DIM. Message is still on screen, and aside from that there is NO activity
You should not be using the Verizon Upgrade Assistant you should be using the KDZ_FW_UPD.exe to install the firmware.
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