Originally Posted by tyneusch
I am in constant communication with HTC this morning regarding the back/home soft key issues. They say there is a software update out there to fix this but I have it and I still have small issues with it. Go to your "About Phone" section in settings and see what your phone's software version is. Note: this is different from your Android Version. If your phone is on version 1.26.502.6 you should have an update to 1.26.502.10 waiting for you. I will further update this thread as I hear more from HTC.
Who is your carrier? I have Sprint and my software is 1.29.651.7. Maybe a mod can setup a software sticky we can keep updated for the different carriers.