Originally Posted by toad6386
Welcome to the Forums!!
Have you tried other buds in your One? I can't see why they would and not the Beats buds, so try another set. If they don't work, you can try plugging/unplugging a few times and see if that will clean the jack up some and make better connection. If still no response with any headphones, return phone.
Good luck and keep us posted!
Tried other earbuds, aux cables work, even computer speakers and they all work fine so I guess I'll be buying a new pair