May 5th, 2013, 02:08 AM
Join Date: Sep 2010
Location: Portland, OR
Device(s): The ONE
Thanked 52 Times in 35 Posts
Originally Posted by LoyalServant
I don't want to be another one to jump in and imply that there isn't a problem when you say your having one...
I have not had any issues myself.
The call quality on the One over the N4 is night and day.
My wife even made that observation without me mentioning it.
However, I have used all the carriers.. and audio quality is subjective... here is my take on them...
I think one thing that people fail to take into account is the codecs that get used and on the air interface.
T-Mobile has the hd voice thing going on with AMR-WB. (only on HSPA)
Having used the T-Mobile HD voice I can say that it's quite good.
IIRC, the One on T-Mobile also supports it.
AT&T has started to change codecs in some markets already from what I have read to AMR-FR and the difference there is noticeable.
Now... My experience on Sprint and Verizon which I believe are still using SVC on their networks is that it is subpar.
It works but I have never liked talking to anyone on a Verizon or Sprint device because it just sounds bad to me.
Again, call quality is subjective... it's just my take that the CDMA networks use a codec that sounds bad to me.
This may be what you are experiencing.
If you like the device, go to an AT&T store and see if you can get some test calls and get a One from them.
If you find the same issues then perhaps you can hear something that most people cannot or does not bother them as much.
This is one of those techie things that interests me so I would be curious to know what you end up doing or find out.
Thanks Loyal. This was good advice. I called around and found an AT&T store that has a functioning ONE in the store. I am going to head over there tomorrow.
Originally Posted by KOLIO
I performed the HTC Function Test v4.01.04g (DIALER > *#*#3424#*#*)
FWIW,when it came to the audio record & playback,listening to playback through the top speaker,I could hear the hissing quite clearly.Not sure if this is the same as to what you're hearing,but,when the test is repeated & using a wired headset,the hissing/white noise disappears.
BTW,everything else checked out OK on my handset.
If you want to perform the system-wide 100% diagnostic test,have a wired headset, B/T headset & a flat surface available.
Not sure if the hissing on playback directly relates to what you hear on a phone call;any input from others more schooled on the subject is definitely welcome.
Thanks Kolio. Do you type everything in between the () marks or just everything after Dailer >
Last edited by marctronixx; May 5th, 2013 at 02:57 AM.