I went to the special offer page... put in the info about my old phone... and clicked "reserve for later".
I ordered an HTC One yesterday, meeting the requirements. Now the email I have tells me:
Purchased your new HTC phone? Here's what to do next:
• Come back to this email and click the "Get your refund" link below
• Enter your Personal ID (noted above)
• Enter your proof of purchase
• We'll bring up your saved information and you can complete the process for your cash refund
Please note: Your trade-in estimate expires 30 days from today so complete the trade-in process soon.
Get your refund
I go to the link and it seems to be the same link I used to get my personal id. But, when I put my personal id in that is in the email it says invalid promo code. Anyone know what I am doing wrong.
(That said, I may decide not to get the phone.. I'm not sure if this phone is worth $150 more than the Nexus 4 [$250 more if this trade-in doesn't work], which was the other phone I was considering.)