Thread: General HTC Trade Up Program
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Old May 6th, 2013, 11:42 AM   #31 (permalink)
PilotBob
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I went to the special offer page... put in the info about my old phone... and clicked "reserve for later".

I ordered an HTC One yesterday, meeting the requirements. Now the email I have tells me:

Purchased your new HTC phone? Here's what to do next:
Come back to this email and click the "Get your refund" link below
Enter your Personal ID (noted above)
Enter your proof of purchase
We'll bring up your saved information and you can complete the process for your cash refund
Please note: Your trade-in estimate expires 30 days from today so complete the trade-in process soon.
Get your refund

I go to the link and it seems to be the same link I used to get my personal id. But, when I put my personal id in that is in the email it says invalid promo code. Anyone know what I am doing wrong.

(That said, I may decide not to get the phone.. I'm not sure if this phone is worth $150 more than the Nexus 4 [$250 more if this trade-in doesn't work], which was the other phone I was considering.)

BOb
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Last edited by PilotBob; May 6th, 2013 at 11:47 AM.
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