I just got some great news. My day has been made.. But I still have to fix her phone somehow. I think a factory reset will fix the issue but explaining how to do it on a phone I've never owned or played with is very tricky. I think I'm gonna have to convert her to the wonderful world of android.
Now, now, children. Let's BEHAVE.
If someone has helped you, then hit the THANKS! if it needs a MODS attention, hit !REPORT