Thread: General Best Buy Verizon S4
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Old May 21st, 2013, 10:46 AM   #46 (permalink)
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If you buy from BBY, then VZW will never swap the phone out if there's a need for that (800 number, not the local store).

If you buy direct from VZW, and suspect a weird problem/bug, there's a "chance" that a manager can swap one out for you (again, 800 number, not local vzw stores). This saved me quite a few times in the past

If I buy from BBY, and say, "my bluetooth isn't working right", will they swap it out right then and there for another one without a fee?
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