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Old May 24th, 2013, 10:05 AM   #5 (permalink)
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Join Date: Jun 2011
Posts: 27
Device(s): HTC ONE
Carrier: Sprint

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So the day after we thought we resolved this, my phone has gone back to getting error messages when trying to view videos or listen to music on 4G network. I get "media file type not supported" when trying to view Facebook videos and on Youtube I just get a "there was a problem while playing, touch to retry". I have also realized that I cannot stream music, either through Amazon or Google, and cannot even listen to a song samples before I buy. But as soon as I get on a Wi-Fi network, I can do all of the above.

Any suggestion? Do I need to just bring it in?
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