Originally Posted by KOLIO
It's a work in progress.
I was finally able to find someone who has the ONE on T-MOBILE to troubleshoot/duplicate the issues.
Same results,over-amplified/distorted sound quality w/BLUETOOTH on phone calls (BOTH ENDS,w/& w/o BEATS on),audio via streaming/music player is fine.
Also duplicated w/another B/T on my phone.
My B/T works fine on other non-HTC ONE phones.
I've been in touch w/HTC through the entire troubleshooting process,communicating w/the same team members each time,at the entry-level & TIER 2.The engineers are actually troubleshooting as we speak.
Just a guess here,but,perhaps the problem may be a result of a conflict w/T-MOBILE's HD VOICE & HTC's SENSE VOICE.I realize both ends of the phone conversation have to have HD VOICE for it to work,but,all calls are affected.
Anyway,even if this isn't the cause,I thought it was worth mentioning to the HTC VIP SERVICE/TIER 2,etc....
They've been keeping me posted w/o prompting,so,I'm confident they're working on it & I'll post here on a weekly basis or thereabouts w/updates.
Hmm seems like our problems are a bit different. I get the hissing, walkie talkie sound in my calls just like tool warrior. Is yours a blue tooth only related problem?
Sprint told me they are working on towers in my area right now so I am unsure if that will fix my problem. I feel like an exchange will provide the same issue so I might be stuck. Tool Warrior, do you have any updates?
Kolio, thanks for the update