Thread: Support SD Card Recovery Software
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Old June 9th, 2013, 08:38 AM   #2 (permalink)
Frisco
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Originally Posted by SuperCK View Post
Hello

I am new to the forum and need some assistance. I currently have the Galaxy S4 for 2 weeks. When I switch from the Droid Charge to S4 i put my SD card into my new phone. I was able to see all of my picture. During the week I was able to see all of my pictures on the new phone then on saturday 6/8 half of my pictures disappeared. I called Verizon and of course they provided no help saying its a corrupt sd card. Is there any free recovery software I can use to scan my sd card to recovery my pictures. Any help will be appreciated.

Thank You
Hello SuperCK. It looks like you've waited over two years after joining to be welcomed back to Android Forums. Welcome back.

There are applications in the Play Store which seek to resolve the issue you have, but I'd first try a few different approaches:

There are two possibilities regarding the data on your external sd card. The first is that the system in your S4 detected some of the data as needing to be stored in the "internal sd card," which is designated "sdcard0" on JellyBean OS.

Go into your "my files" app and tap the "all files" menu selection, then "sdcard0." In there you'll see a list of folders including dcim and media, etc. Search around; you may find the missing pictures/data there.

If not, perhaps the files are still on the external sd card. If you've been unable to see them in the gallery app or the "my files" app, try using an adapter to look at the sd card contents on your computer. The other way is with the USB cable that came with the charging apparatus with your phone.

Good luck. Let us know how things go.
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