Originally Posted by james_uk
thanks tomo, i will look at it the next text i get, just seems a bit awkward doesn't it.
I am having the same issue, talked to samsung about it but they seemed a little clueless. mine also pops up the box with the white outline. they told me to swipe it up but that doesn't work. and just like you randomly it just works. but double tapping like samsung told me to do doesn't work cause it brings that box with the white outline to the forefront on the first tap. its very frustrating.
Have you found a solution to this?