Originally Posted by bamaboy
if this is true, i might be canceling my preorder and sweet talking some CSR's on the phone
did everyone just call the main verizon number?
I called the (800) 256-4646 number. Had to because I traded my Storm 1 which I had since a week after launch for a Droid then traded that a week later for the Storm 2. A week later I went back to the Storm 1. On line it showed that I only had the Storm 1 for four months rather than 1 year 5 months. I called last week and was told I was no longer eligible for the one year upgrade after the second exchange. Spoke to him for awhile and he notated my account that I could upgrade for the $299 with the $100 rebate.