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Old June 20th, 2013, 04:34 AM   #2 (permalink)
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The dark grey icon, means that the phone has not detected your eyes yet.
Turn your head away and back and see if the icon highlights to light grey.
Go to settings> my device> smart screen> smart scroll, and see whether visual feedback display is on. If it's on, the green eye will appear and blink on the screen showing whether it's detected your eyes or not.
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