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Old June 20th, 2013, 01:46 PM   #1 (permalink)
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Join Date: Jun 2013
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Device(s): HTC One
Carrier: AT&T

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Default Beats Audio setting interrupts streaming audio.

I recently purchased the One from AT&T and love the phone except for one annoyance. If I'm streaming audio from a service like Spotify, TuneIn, or I Heart Radio the audio cuts out about 2 seconds after the screen goes dark.

Initially, I thought the problem was a power or security setting so I turned them all off and it continued to happen. This was also persistent whether I was on AT&T's LTE network or on wi-fi. I even factory reset just in case there was something I was missing...and it continued to occur.

Finally I decided to turn off Beats audio, lo and behold, that resolved the problem. For some reason Beats is interrupting all streaming audio when the screen goes dark. As soon as I touch the screen or press the power button the audio comes right back on without issue.

I'm hoping someone else has experienced the same problem and might have a long term solution rather than just leaving Beats off all the time.

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Last edited by marctronixx; June 20th, 2013 at 03:03 PM.
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