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Old June 28th, 2013, 01:20 PM   #11 (permalink)
EarlyMon
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Join Date: Jun 2010
Location: New Mexico, USA
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Device(s): LTEvo, 3vo, and Shift
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I'd email Sprint, ask for Tier 3 support, explain that you're getting defective phones repeatedly.

Go for it by email - you'll get a tracking number for your case and a lot less hold time, runaround and re-explaining.

If they have a bad batch in the pipeline, someone higher up needs to know about this - that's what Tier 3 is all about.

BTW - are you using a case?

Not asking you to or suggesting it's a good idea (despite other comments on this on the internet) - just general info curiosity - are you and if so, what kind?
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Last edited by EarlyMon; June 28th, 2013 at 01:22 PM.
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