Thank god I found this thread! I really thought my phone was on it's way out and I've only owned it for a few months (no more than 4). I have the T-Mobile G2 Touch, which I'm aware is just the HTC Hero with a crap name, and I have the exact same problem. Yesterday I couldn't press anything at the bottom of the screen, making it almost impossible to type a message. I also have problems pressing the letter A. Also, at random times the board goes completely out of sync. I'm almost certain it's a faulty board behind the screen as I look after my phone, so I'm going to pay T-Mobile a visit, as this seems like the wisest move as I'm not so sure HTC will deal with my specific device.
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