Originally Posted by Idunno
This is my point. You (verizon) won't do anything to stop the claim, as you don't really care about root or not. The manufacturer does, because at some point on down the road it will be inspected somewhere by someone on behalf of the manufacturer/insurance company. It is at THAT POINT that you already paid your replacement fee, got your replacement, think everything is smooth sailing and then BAM! $600 bill for the retail price of you phone... as you voided the manufacturers warranty by screwing with the firmware and your claim that you thought you had made out on is void.
Does Verizon care that you're rooted - NO
Does the insurance company/manufacturer care - YES
Is it always possible for them to tell that it is/has been rooted - NO... if you're good.
make sure your not making a manufactures warranty claim at that point... if its a broken screen or busted charging port you have NOTHING to worry about, its not just verizon phones that have manufacturer warranty that we have NOTHING to do with. the same exact situation would happen with sprint ATT and T-Maybe if you tried to claim manufacturer defect (warranty replacement NOT insurance) and you had a rooted phone, that issue at hand is not with any carrier but the device manufacturers.
i do however assure you that if you are making an INSURANCE claim (lost damage or theft) that root will not matter in any way whatsoever.