Originally Posted by matt91152
my problem did occur after the last update I received. The speaker still puts out sound but very quietly. I am going to try a hard reset soon.
The micro-drilled holes can sometimes also get clogged with dirt and other small particles, deadening and quieting sound. It is possible to clean them out with a dry soft bristle toothbrush. See this thread
for more information, if that's something you want to try.