Not sure if this is permanent, but I noticed I couldn't add a signature to the back of the phone as advertised. I thought my wife might want to do that, I didn't, so I called and the rep said that Motorola has removed that feature from Moto Maker. Take it for what it's worth, but it appears no custom engravings.
EDIT: The rep also checked on my order status for the phone I already purchased and said it should be to me in 4 business days...aka Friday.
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