There are currently 18
models of the Samsung Galaxy S4
Most of which are covered in this General Galaxy S4
Some of these models have already had as many as 5 or 6 different stock Samsung Android firmware releases since launch.
So, you can see that when you take into account the different locations worldwide and those locations unbranded and carrier branded firmwares, there is no such thing as one Samsung Galaxy S4
and one Jelly Bean
firmware but rather, 18
different phones with, currently, around 1,000
different variations of firmware for Android 4.2.2 and Android 4.3.
#1.2. Your VERSION
To locate your model version, go to...
Settings > More > About device > Model number
This will give you the model of Samsung Galaxy S4
that you have.
You can now refer to the Wikipedia table here
, or below, to see more information about your phone model.
You will see, the two main Samsung Galaxy S4
models are the global International
, quad core and the International
, octa core, models with the other minority variants based on these. These variants all have different versions of the stock Samsung firmware that the International
models run on and may have features removed, added or amended as well as carrier add-on's, sometimes referred to as "carrier bloatware
Other Galaxy S4
forums on Android Forums are:-
i9505G Samsung Galaxy S4 Google Edition
i9295 Samsung Galaxy S4 Active
i9190 Samsung Galaxy S4 Mini
SM-C1010, SM-C101 Samsung Galaxy S4 Zoom
#1.3. Your FIRMWARE
To locate your current firmware version, go to the dial pad and type in...
This will give you your, "Version
", details in full, usually 3 lines of information which are all
relevant. The important one to note in this case is the first, "AP :
", detail. This is important because, as previously mentioned, some models have had a number of updates and improvements to their original firmware.
For instance, someone with a Samsung Galaxy S4, SCH- R970
on firmware R970VXUAMDL
will be running a very different firmware and hardware to a Samsung Galaxy S4, GT-i9500
on firmware i9500UBUBMH1
. The former is a quad core phone on the US Cellular, CDMA, network on an early, MDL
, April, Jelly Bean release and the latter is an octa core phone on the, currently, latest, MH1
, August, Jelly Bean firmware with no 4G/LTE.
Therefore, it is always useful to ascertain the model of phone and firmware as some problems may only occur with certain models or versions of firmware and may not apply across the board to all Samsung Galaxy S4
models and firmwares.
Samsung releases are categorised as follows:-
= year = 2013 (13th letter of alphabet)
= Month of year (May in this case, 5th letter of the alphabet)
= Release of that month (10th for, "A", as they start 1-9 first, before letters)
is pre MGG
, (2013, July, 16th release), and is before Knox. Only stock
Samsung firmwares MGG
onwards, (with the exception of MH1
), have Knox Security
#1.4. Your device's current firmware version is not supported to update firmware via kies
This indicates a mismatch with your CSC, (C
ustomisation) code, see #1.3
to obtain this. This can happen for a number of reasons.
You will not be able to receive an update via Kies
, the Samsung PC Suite, if you are rooted, on a custom ROM or have flashed a stock Samsung firmware with a different CSC
code not originally intended for your phone, and may receive the message,"YOUR DEVICE'S CURRENT FIRMWARE VERSION IS NOT SUPPORTED TO UPDATE FIRMWARE VIA KIES
" or "YOUR DEVICE DOES NOT SUPPORT SOFTWARE UPGRADING VIA KIES
", depending on your version of Kies .
It has also emerged that sometimes vendors have been flashing phones with a different stock Samsung firmware prior to sale in an attempt to sell to a wider market and therefore upgrades via Kies
are not possible. There are also reports that people who have had their phones repaired at a Service Point and re-flashed with different firmware are unable to receive updates via Kies
Provided that your phone has never been rooted, unlocked, flashed or altered by you in any way, then the best advice is to take it to a Samsung Service Point
and ask them to update the firmware for you.
Alternatively, if available for your phone model number, you can download a stock Samsung firmware
of your choice and flash this via a PC
suite called Odin
. This is for competent users and could void your warranty by flashing any firmware other than that intended for your original CSC code as well as preventing future updates through Kies or Over The Air, (OTA).
If you are a poster it is a good idea to mention your model number and firmware version in case this has a bearing on your problem.
Better still, you can go to the green bar at the top of this forum and click on, "User CP
", which will take you to your User Control Panel and then select, "Edit your details
", under the heading, "Your profile
", on the left hand side. Here you can fill in your model and firmware under, "Current devices
", in, "Additional Information
". This ensures that your device details are shown under your user name on the left, in every post you make. You can update this as often as you like and will help other users immediately identify your phone and firmware.