That's good advice, OTD! And I am definitely going to take it!!
When you do this crazy complicated process I ran across you end up getting this screen that pops up that has tons of stuff scrolling down it (similar to what you see on a PC after it crashes then restarts) and gives you some options to press... not the easiest process under the sun because it doesn't give any indication of what the options you have will do. I just fumbled my way through it all. *WHEW* Definitely glad I didn't reset my phone!
So weird that I've only found two sites that mention this weirdness...
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