Originally Posted by avatarious
thank you for that I just tried that and it wrote deleting and then error so I am not sure if it took place properly
Hopefully, that should do the trick.
Also, if you have moved any apps to your external SD card, just check that they are supposed to be moved. Anything, say, with widgets on your home screen and live wallpapers, etc; should stay on internal memory.
If the cache partition wipe does not work, then perhaps a Factory Reset and fresh install of apps and settings, as sometimes these sort of problems can occur after a firmware update... particularly if it was OTA, (Over The Air).
is to do what they do at a Samsung Service Point and that is a full wipe of your phone and re-flash the firmware again.