Thread: Support Email issue
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Old September 6th, 2013, 11:23 AM   #5 (permalink)
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I have a new Galaxy S4 and couldn't set up one of my email accounts, and kept getting "Authentication failed."

It turns out that the auto-populated fields make a mistake. It only populated "username" in the name box, instead of Once I put in the entire email address, it worked like a charm.
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