Finally! The 2nd CSR called back, and had to really do some work arounds to get the sale to include a phone ONLY, and not affect the plan or data.
I also used a great app called In Call Recorder to record the call (which is legal in my state, as long as one person knows about it and that's me). So if they try something nefarious, I have him on record saying that nothing changes but the phone.
But I got my confirmation number, Darling Bride is bummed that coral pink isn't available yet. Oh well, release date is October 10 so there's time.
<---------- One happy Chief!