[Resolved]Rebooting & losing settings/data
I have had my HTC One less than 24 hours and am already having a pretty frustrating problem. My phone is randomly restarting itself and when it cuts back on I have lost all the following:
- setting / preference changes (most of them)
- pictures / videos (all)
- text message / call history (back to a certain point)
- downloaded apps / updates (some of them)
I love the phone and want to get this sorted out but it has been very aggravating already. Any ideas what may be causing this, or how to fix it?
I have tried doing the factory reset, but it does not clear everything like I have read it should. It leaves all my downloaded apps, settings, etc... It does clear some recent items, but not back to factory.
I am on Verizon if that matters.