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Old September 10th, 2013, 04:08 PM   #118 (permalink)
markpa
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Yesterday I posted a 1 star review on Verizon's accessory page for the Maxx Commuter case (saying I love the case but hate the false advertising, the missing cover, and the failure of verizon's/otterbox to do anything or show any concern for the issue)

Today Verizon did the following:
1) deleted my review
2) updated their Commuter Maxx description: it no longer states that it includes a self adhesive screen protector.

Also, Otterbox's supervisors emailed and called me back. They ensured me that their entire Commuter series, especially the upcoming Maxx case, include a screen protector. They are also trying to investigate how Verizon acquired any of this product becuase it doesn't exist yet. They told me to return to a Verizon store and insist that a manager give me the cover that they must have removed from the packages. I sent her links to this forum, and told her that the Commuter retail package sold at Verizon makes no mention of a screen cover on the back. Other Commuter case packages show a drawing of the screen cover on the back.

The Verizon sku's listed are 77-31870, 72, 74, 76. The Otterbox site thus far still only lists 2 other color combinations 77-31459, 61.

I tried the Verizon bumper case and don't like the seam/3 part construction where the red color band is running all around the side. The fit/finish doesn't feel very high quality.

FYI, the Diztronic XT1080M case is back in stock at Amazon with a promo of 10% off 2+, 20+ off 3+ Diztronic cases. Free super saver shipping over $25, or free 2day prime shipping for prime customers.
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Last edited by markpa; September 10th, 2013 at 04:20 PM.
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