S4 Firmware update killed S Planner!!
Hi all, so I only just posted an introductory thread in the introductions forum as I'm brand new to this forum and I need help! I performed a firmware update on my S4 a few days ago (that apparently came from Telstra, not Samsung), backing up my data before I did it (with Samsung Kies). However I discovered yesterday that my S Planner has a slight glitch now. It has removed all my events, but not my tasks or notes. Whenever I go to enter a new event, the app freezes and then shuts down, giving me the following message, "Unfortunately, S Planner has stopped."
This morning I discovered that my events are actually still there, if I look for them under day/week/yearly view, but month view still isn't showing them. I've downloaded Google calendar which I really am not a fan of the layout of, so would like to revert back to S Planner.
I've been told by Samsung Australia AND Telstra to do a factory reset, but here's the problem: Samsung Kies wanted to do an update yesterday, after I backed up my phone, and now it has lost the most recent backup of my phone. PLUS, the phone came from Hong Kong and was in Chinese when I opened it out of the box, and all instruction manuals are in Spanish!!
I really don't know what to do, please can someone help!!