Thread: General N3 problems thread
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Old October 2nd, 2013, 09:48 PM   #7 (permalink)
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Default MTP Connection problem

Sometimes I get the following message;


Unable to find software on your computer that can recognize your device. Service pack 3, Windows Media Player, version 10 or higher for Windows XP or Android File transfer for MAC OS must be installed

You can download and install Kies on your computer from SAMSUNG KIES in order to sync data with your device, back up data, and upgrade your device, (windows and Mac OS are supported}:

Thing is I'm running Windows Vista Home Premium. I get it to work by restarting the phone while connected to USB and switching to Camera (PTP) using the USB icon in the notifications then back to Media device (MTP). I'm pretty sure this will be addressed in an upcoming maintenance update. Microsoft hasn't abandoned Windows Vista yet has it?
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Last edited by dontpanicbobby; October 2nd, 2013 at 09:52 PM.
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