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Old October 8th, 2013, 03:06 AM   #2 (permalink)
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i would think doing a successful factory reset would return the phone back to factory status. are you certain you did a complete factory reset? what steps did you take to do the factory reset?

if you are using a screen protector or case, remove those from the equation.

Chalk this up to another "glitch" that can't properly be explained or diagnosed well over the internet.

I recommend doing another factory reset. if the phone still acts up, take it in for service. at the least you have a manufacturer warranty.
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