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Old October 9th, 2013, 02:08 PM   #3 (permalink)
reekiesj
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I also have the same issue, and it is intermittent. The local device support center did a factory reset. No difference. Issued me with a replacement under warranty. Same problem. Tried to suggest it was my apps causing it. Not true.

There needs to be a software fix for this. The Air View option is OFF, as is Air Hover, and the sensitivity is set to low. AT&T carrier.

Perversely, I just tried turning Air View ON, with only one element activated (the Speed Dial preview) and this seems to have done the trick. Will comment again if it sustains.

Update on October 11. So far, this has been successful with NO reappearance of the issue. Maybe Samsung should take notice of this. It is clearly a software problem. I mean, turning something ON in order to turn it OFF is patently absurd!

Update on October 14. After a weekend of heavy use, this fix is still holding. How can we get Samsung to take notice and develop a proper solution?
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Last edited by reekiesj; October 14th, 2013 at 08:23 AM. Reason: Empirical data
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