View Single Post
Old October 12th, 2013, 02:37 PM   #1 (permalink)
New Member
Junior Member
Thread Author (OP)
 
Join Date: Apr 2013
Posts: 22
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Urgent Help: Need to Export & Hard Reset S4

My S4 had a purple blur that appeared on the screen that soon rapidly spread. Now none of the screen is visible at all.

I have a replacement arriving in the mail. I do believe USB Debugging is enabled on my original device.

I need to know how to export as much as I can; whether that's just through plugging the phone into the computer or whatever you guys recommend. Then I need to Hard Reset before I send the defective device back.

Anything you guys can recommend would be greatly appreciated. I do have Lookout Mobile Security on the device ... but don't know if I ever calibrated it to do a Hard Reset remotely through the Lookout website. Does anyone have any tips on that either?

Thanks, guys.
New Member is offline  
Reply With Quote