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Old October 16th, 2013, 10:21 AM   #477 (permalink)
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try an different computer.
try to connect to AC power
use yet another usb cable

do you have a battery app on the phone? see if it shows any battery charge activity

what OS version are you running?

is it rooted?

what carrier?

how long have you had the phone? under the stores grace (return) period?

worse case, factory reset.

if not coming back, phone may be damaged beyond these steps and repair at htc is needed.
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