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Old October 17th, 2013, 01:43 PM   #11 (permalink)
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They're sticking to their 14 day period as well. I just talked to customer service - and 3 levels up - and they all told me to beat it. "Nothing we can do outside of the 14 day window, Mr 20 year customer. Even if it is 5 days. Now beat it."

A little disappointed, I must say.
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